Aim
To develop knowledge and understanding of the
techniques, processes and procedures required
to ensure the efficient and effective use and
deployment of human resources.
Objectives
At
the completion of this module candidates should
be able to:
- Define
future personnel requirements
- Describe
recruitment and selection procedures
- Examine
the role and process of employee development
- Explain
the principles of successful team performance
- Plan,
monitor and evaluate team based work activities
- Describe
the principles of motivation
- Describe
the elements of disciplinary and grievance
procedures
- Explain
the principles of effective counselling
Content
- Recruitment
and selection process and procedures; determining
requirements, job analysis, description and
specification, recruitment planning, interviewing
and selection.
- Training
and development; staff appraisal, assessing
competence, learning and skills development.
- Work
organisation; teams and team based work organisation,
objective setting, defining and allocating
authority and responsibility, direction, supervision
and delegation, resource allocation, project
planning (outline only), establishing work
standards, performance measurement.
- Motivation;
basic concepts and models of motivation, individual
and group behaviour, effective leadership
and supervision.
- Working
with people; effective interpersonal relationships,
informing and consulting, counselling approaches
and techniques, handling disagreement and
conflict, grievance and disciplinary procedures.
Recommended
Reading
Child, J., Organisation: A Guide to Problems
and Practice (2nd edition). Chapman
Handy, C., Understanding Organisations (4th
edition). Penguin
Huczynski, A., Buchanan, D., Organisational
Behaviour (3rd edition). Prentice Hall
Mullins, L.J., Management and Organisational
Behaviour (4th edition). Pitman
Pugh, D., Organisational Theory (4th edition).
Penguin
Towers, B., The Handbook of Human Resource
Management (2nd edition). Blackwell
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